Shipping policy

SHIPPING POLICY

Thank you for shopping with PLASTIKTIARA.

As a handmade couture studio, every order is individually crafted before shipment. Please review the following shipping information carefully before placing your order.

Production Time

All production times shown on our website are estimates only. They may vary depending on order volume, material availability, hand-finishing requirements, and the complexity of each design.

Basic Collection: 2–4 weeks
Couture Collection: 4–8 weeks
Beaded, Embellished & Hand-Finished Couture: 8–12 weeks or longer
Armor & Complex Projects: 8–12 weeks or longer

Beaded and embellished pieces require significant handwork. Each bead, crystal, trim, fringe, or decorative detail is individually applied and checked by hand. Because of this process, orders with heavy beading or extensive embellishment may require additional production time beyond the estimate shown above.

Customers acknowledge that handmade production requires time. Estimated completion dates are not guaranteed shipping or delivery dates.

Shipping & Tracking

Once your order has been completed and dispatched, a tracking number will be provided by email.

Shipping transit times vary by destination country, customs procedures, local postal services, weather conditions, and carrier operations. PLASTIKTIARA cannot guarantee a specific delivery date once a parcel has been accepted by the shipping carrier.

Customs & Import Inspections

International shipments may be subject to customs inspections, security screenings, import duties, taxes, or other government requirements. These procedures are outside our control and may result in unexpected delays.

Whenever possible, PLASTIKTIARA will assist customers with customs-related concerns. However, customs authorities and shipping carriers maintain final control over parcel processing and release.

Shipping Delays

A delayed parcel does not automatically indicate that it has been lost.

Customers agree to allow reasonable time for carrier investigations, customs clearance, and tracking updates before a shipping resolution is considered.

Lost Parcels

A parcel will only be considered lost after confirmation from the shipping carrier or after a reasonable investigation period has been completed.

Any resolution required by applicable law will be handled appropriately after the investigation is complete.

Incorrect Addresses

Customers are responsible for providing a complete and accurate shipping address at checkout.

Orders returned because of an incorrect, incomplete, or unclaimed address may require additional shipping fees before reshipment can be arranged.

Delivery Responsibility

PLASTIKTIARA’s responsibility for physical delivery transfers to the shipping carrier once the parcel has been accepted and scanned by the carrier.

While we will continue assisting customers throughout the shipping process, transit operations remain under the control of third-party logistics providers and customs authorities.